Returns

Our approach

Because coffee is a fresh, perishable product, returns are handled case by case. If something is wrong with your order, contact us and we will make it right.

Damaged or incorrect orders

Tell us what happened through the contact page, including your order number. The exact return window and refund terms will be confirmed here before launch.

Subscriptions

You can change, pause or cancel a subscription at any time from your account, before your next renewal.